1. Return period
Items in good condition can be returned within 14 calendar days of receipt. Items of inadequate quality are accepted within the shelf-life or warranty period.
Legal information
Returns and exchange
If an item doesn't fit, you can return or exchange it within 14 days of receipt.
2. Return conditions
The item must retain its appearance, consumer properties, tags, and packaging, and must not have been used. Underwear and personal hygiene items are not returnable.
3. Return process
Message support on Telegram with the order number and reason for return. We'll confirm the return and send the shipping address. The return shipment is paid for by the customer.
4. Refund timing
Once we receive the parcel and inspect the item, funds are refunded via the original payment method. Processing takes 1–10 business days depending on the bank.
5. Exchange
An exchange for a different size or color is available if the item is in stock. If the desired variant is unavailable, a refund is issued instead. Shipping for the replacement is billed separately.